UX/UI Strategist and Product Designer

UX Design inspires me to use my solid foundation in the creative design process, using my keen observation and critical thinking skills that allow me to improve upon the lives of others by finding design solutions with my strong insight and creativity. I strive to follow UX best practices and be diligent in user research to provide the best foundation for solving human-centered design needs, accessibility, and business goals while creating visually striking work. My design approach is informed by years of experience in various design practices including UX design, graphic design, logo design, packaging design, branding, visual communication and illustration.

“Gaila worked under my supervision at Humana as a full-stack product designer, where she focused on enhancing our digital pharmacy experience. Over her two-year tenure, she quickly became an indispensable part of the team. Beyond her exceptional design skills, Gaila stands out for her remarkable organization, strong communication, and seamless collaboration. She has a keen ability to work effectively within the constraints of a brand and design system, striking an impressive balance between innovation and consistency.

I wholeheartedly recommend Gaila to anyone seeking a dedicated, hardworking, and talented designer who consistently delivers impactful results.”

- Jason Mondy, Director, Digital Experience at Humana, Centerwell Pharmacy

“A few key features come to mind when I speak of Gaila Mercado, but her passion and commitment are at the top of that list. I had the pleasure of working with Gaila as an Interactive UX designer on Accenture's Digital Design team. As her manager, I was inspired by her passion for design and to learn new things while aiding the other team members on design deliverables and prototypes for the Dept of Education. As someone who has had firsthand experience working with her, any company or employer would be lucky to have Gaila as a teammate and colleague.”

- Lavar McCline, Accenture FJORD, Design Manager

Reviews

“I worked with Gaila at Accenture Federal Service in 2021. Gaila was brought to the project to as a designer in the middle of the design phase of a massive project with multiple features running in parallel. Gaila was extremely helpful in the process. She works closely with my team to pick up the functional knowledge of the web product and started deploying design outputs for client presentations. Her design works received positive reviews in many demo sessions with our clients. I really enjoyed working with Gaila. She is responsive, capable, and easy to work with.”

- Calvin Chang, Accenture FJORD, Manager

In front of the Obey Mural at Wynwood Walls, Miami, FL

“The Scotts Digital experiences team brought Gaila in for a project specific, limited contract. We needed several prototypes made quickly to put through user testing. Gaila was able to take a mess of sketch files and make sense of them efficiently. She quickly turned around the necessary Invision prototypes in almost half the time a larger agency quoted us. She was collaborative and responsive, she filled the need the team had very well!!”

- Kate Long, Scotts Miracle Gro, UX Design Lead

Open to Opportunities

If you're interested in discussing further opportunities, please feel free to reach out. You can send me an email or use the 'Contact Me' button in the navigation above. I'll get back to you as soon as possible!